BeingThere Blog
Video Conferencing Resource Industry
In times of economic growth, efficient use of staff time plays a major role in a business’ ability to expand with resource industry.
For businesses planning growth strategies and how they can capture emerging business opportunities with the inevitable shortage of time and staff, it is worth noting advancements in video conferencing which offers the resource industry a more cost and time effective way of managing your business.
The technology now enables businesses to host high definition ‘face to face’ meetings with remote offices and staff, external suppliers and clients regardless of where they are located for around the cost of a telephone conference . All you need is a PC, webcam and a good internet connection.
So how does video conferencing add value to business?
Outstanding Customer Service
The recent improvements in quality and reduction in entry costs makes video conferencing more accessible than ever, opening up exciting opportunities for business to provide outstanding service to their clients. An example of this might be making technical experts available for ‘face to face’ video meetings with the clients regardless of where they are located.
Save Time
An issue which plagued businesses during the last resource boom was achieving more with limited staff resources, which boiled down to making the most efficient use of staff time. With reduced costs and ease of setup, it is worth considering how much unproductive travel time could be saved if 1 in every 3 meetings could be run via video conferencing.
Time poor Executives and Regional Managers are now able to participate in quality ‘face to face’ project, board, client and on-site meetings directly from their office.
Train and coach your staff on-site
Video conferencing provides a very time efficient method of delivering ongoing training and coaching to staff without taking them off site - everything from daily one on one session’s to weekly group sessions. Not being bound by travel means that training can be delivered a series of short weekly sessions which more closely matches adult learning patterns delivering better results.
Given the significant improvements in video conferencing, it is well worth considering the opportunities it presents to business’ in the resource industry that are looking to do more with less, in light of the impending time and skills shortage of the resources boom.